CAMotics Online

Privacy policy

DRAFT for approval. This text is not yet approved by the operator of CAMotics Online.

Last updated: 9 November 2026

CAMotics Online is operated by Cauldron Development Oy, a company in Finland (Business ID 3264537-2). We are the controller of your personal data. This policy says what data we keep, why, and how you can remove it. Questions: support@camotics.org.

The data we keep

  • Account. When you sign in with Google, we get from it your name, email address, profile picture and an account ID. We keep these to identify you and to contact you about your account. We never see your password with the provider.
  • Public profile. A handle and display name. They are shown only on projects that you share.
  • Files and projects. The files that you upload or write, the project settings and the outputs of your runs (toolpaths, simulated surfaces, generated G-code). We keep them so that you can use them. We do not look at them, except when you ask for support or to stop abuse.
  • Jobs and usage. For each run: its type, settings, state, times, messages, and the CPU time, memory and storage that it used. We use this to run the service, to charge credits and to improve the estimates.
  • Payments. Payments are processed by Paddle (paddle.com), which is the merchant of record. Paddle keeps your card and billing details; we never see your card number. We keep your Paddle customer ID, your plan, your subscription state and a ledger of your credits.
  • Server logs. The web server logs requests with the IP address and time. We keep logs for 30 days to find faults and stop abuse.

We do not sell your data and do not show advertising.

Cookies and browser storage

We set one cookie: a session cookie that keeps you signed in. It is set only when you sign in or try CAMotics Online as a guest. We use no advertising, analytics or tracking cookies.

The app keeps some settings in your browser's local storage, for example the theme, the panel layout and the view. They do not leave your browser.

Guests

You can try CAMotics Online without an account. A guest account and its projects are deleted 7 days after they are made, unless you sign in before then. When you sign in, the guest's projects move to your account.

Sharing

A project is private until you share it. When you share a project, anyone with the link can see its name, its files' toolpath and simulation, your handle and display name. You can stop sharing at any time; the old link then stops working.

Deleting your account

You can delete your account on the Account page. This deletes your profile, projects, files and job outputs at once. We keep the records that the law requires for payments (with Paddle) for as long as it requires them, and job and ledger records without your files for 10 years, as the Finnish Accounting Act may require.

If a subscription lapses and the account uses more storage than the free plan allows, the account becomes read-only. After 90 days the files above the free quota are deleted. We tell you before this happens.

Who processes the data

  • Paddle, for payments.
  • Google, when you sign in with Google.
  • Linode (Akamai Technologies), in the United States. Its servers run the web service and keep all account data, files, projects and results.
  • Hetzner Online, in Finland, and Amazon Web Services, when we need more capacity. Their servers run the simulations. A server of this type gets only the files and settings of the job that it runs, and only while the job runs. It sends the results back to the web service and deletes its copy. It keeps no account data.

Linode keeps the data in the United States. For this transfer out of the EU we use the safeguards that the GDPR requires: the EU Standard Contractual Clauses or the EU-US Data Privacy Framework.

Your rights

You can see, export and delete your data from the Account page. For other requests, for example a correction, write to support@camotics.org. If you live in the EU or the UK, you can also complain to your data protection authority. In Finland, this is the Data Protection Ombudsman (tietosuoja.fi).

Changes

If we change this policy, we post the new text here and change the date. If the change is important, we tell signed-in users.